Privacy Policy for Market Space

Effective Date:

Welcome to Market Space. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our application and website. Please read this privacy policy carefully.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: We collect personal information such as your Name, Mobile Number, and Shop details when you register as a shop owner or when you enter your details as a customer to place an order.
• Images and Files: We collect images uploaded by shop owners for product listings and profile pictures. These are stored securely on our servers (Supabase).
• Device & Usage Data: Local storage and cookies may be used to save your preferences (like Dark Mode, Language, and Cart items) to improve your experience.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your shop account.
• Facilitate the creation of product listings and manage inventory.
• Process and route customer orders directly to the shop owner via WhatsApp.
• Improve our app's performance, user interface, and user experience.

3. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share data with:

• Service Providers: We use third-party services like Supabase for secure database and image storage hosting.
• WhatsApp: Customer order details are formatted and sent to the respective shop owner via WhatsApp APIs.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information (such as password hashing). While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

5. Your Rights

If you are a shop owner, you can edit your profile, update your shop name, mobile number, and delete your products directly from your dashboard.

6. Account Deletion & Data Retention

You have the right to request the deletion of your account and associated personal data. To request account deletion, please email us at hkexpertmds@gmail.com with the subject "Account Deletion Request".

When your account is deleted:

• What is deleted: Your personal information (Name, Mobile Number), shop details, product listings, and all uploaded images will be permanently removed from our active database.
• What is retained: We may retain anonymized data (such as general order statistics) for analytical, legal, or security purposes. This retained information cannot be used to identify you personally.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: hkexpertmds@gmail.com